“@Uber@Uber_Support hi! one of your drivers in Orlando just called my employee & I dumbasses, bitches & threatened to hit us. Please contact me as soon as possible,” he wrote.
Thankfully, the company responded with intentions to act on the allegations.
“We take this very seriously. Please send us a DM with your email address and phone number so we can connect ASAP,” they wrote.
There has been no word since on what Uber has decided to do about the driver, but we can only imagine after the scandal being publicised, that they will be fired.
James isn't the first celebrity to talk about his bad experiences relating to the ride-sharing app. Riverdale actress Lili Reinhart once opened up about how she was nearly tricked into getting into a car who was posing as her Uber driver.
"PSA: I was just ushered to a car by someone posing to be an airport cab/Uber driver," she tweeted. "I got to his car and there were absolutely no signs that he was a professional service driver. So I did NOT get into the car. Please pay attention and make smart decisions out there," she wrote in June 2019.
"Seriously... please be careful out there," she added in a follow-up tweet. "You don’t have to be nice or worry about being rude. Trust your gut. It could save you."
Thankfully, Uber has been taking steps to ensure all riders are safe in their driver's vehicles.
In-app features include trusted contacts, a diver profile, speed limit alerts, 24/7 customer support, real-time ID check, phone number anonymisation, emergency assistance, and a safety toolkit.