As of right now, Facebook Messenger is taking a stand on how we’re communicating with one another.
Memes, GIFS, and emojis are really fun, but are they’re getting in the way of real, honest communication?
It’s the kind of behaviour that enables people to ghost or be ghosted, which needs to stop.
The messaging service has partnered with Debrett’s, a world-renowned authority on etiquette training that boasts a heritage of 250 years.
“Communication in the digital age is easier and quicker than ever, but has etiquette evolved at the same pace? How do you exit a group chat and not cause offense? Is it acceptable to share humorous content with your colleagues? How long should you wait before chasing someone for a response?” Katherine Lewis, Debrett’s Etiquette Expert says.
“We are delighted to work with Messenger from Facebook on a definitive guide to communication in the era of digital messaging, which was informed by extensive research as well as our 250 years of expertise in courteous and considerate communication.”
WATCH: How to tell your crush you just want to be friends
‘The Art of Digital Messaging: A Guide to Communication in the Digital Age’ comes with a list of ‘new rules’, as Dua Lipa would say…
- Hone your tone
- Keep it concise … but not too concise
- Don’t multi-message
- Share with care
- Know your audience
- Don’t leave them hanging
- Reply promptly – and wait before chasing
- Give up the ghosting
- Practice good Exit-quette
- Sign off in style
Messenger’s research also found:
- 61% of Australians surveyed would check if someone has read their message via read receipts
- 42% of Australians surveyed “sign-off” when ending a message conversation
- One in four Australians surveyed would rather respond with an emoji if they are unsure whether a message was sarcastic or serious
- One in four (25%) of Australians surveyed believe it is only acceptable to send a few words when communicating with an ex-boyfriend/girlfriend
- This compares to 39% of Australians surveyed who believe it is acceptable to send multiple paragraphs to their significant other
- Nearly half (42%) of Australians surveyed will follow up twice if they haven’t received a reply over message
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